Profile Health
Note: This profile health report requires Brand Admin access
This report aims to give an overview of the number of profiles associated with a brand, what demographic information they may have, as well as attributes associated with them (eg. how many profiles use messaging or requests). It also captures how many duplicate profile matches above 95% probability and also tracks historic profile merge activity.
Upcoming Arrivals
Provides users easy access to information regarding upcoming bookings data, profile information related to those bookings and requests related to upcoming bookings.
Note: This data is for bookings from today onwards and does not cover historical bookings.
Further down the report there are some additional Profile Insights wherein a user can select a specific profile to get more details such as:
Upcoming stay details
Past stay information
What metrics does the profile use (contactless, requests, keys etc.)
Sentiment score
Persona and tags
