Summary: Brand admins can create and customise request forms directly from the Brand Settings in AXP. Request detail fields are flexible, supporting a range of input types — from free text to single and multi-select dropdowns — so you can tailor each form to your property's needs.
Permissions Required: Brand Admin
Steps to follow
Go to Settings in the left-hand side menu on AXP.
Click on the Brand tab.
Click on the Request forms section.
Click the + Request form button to start a new form.
Enter the necessary details for the form. When adding Request Details fields, you can choose from the following field types:
Field type | Description |
Text | A single-line text input |
Text area | A multi-line text input |
Date | A date picker |
An email address input | |
Number | A numeric input |
Single select | A dropdown where the guest chooses one option — add your options when creating the field |
Multi select | A dropdown where the guest can select multiple options — add your options when creating the field |
6. Click the Create request form button to save it.
Common Questions
Q: What field types are available when building a request form?
A: You can choose from Text, Text area, Date, Email, Number, Single select, and Multi select. Single and multi-select fields let you define a list of options that guests can choose from.
Q: Can I add multiple request detail fields to one form?
A: Yes. You can add as many request detail fields as needed, mixing and matching field types to suit the request.
Q: Do other parts of the request form structure change?
A: No. Only the Request Details section is flexible. Other sections such as request defaults and billing details remain as before.