If you are receive the below error message upon login:
Please reach out to your brand or location admin to speak with your IT team, this usually occurs due to the following:
Your account hasn't been added by your IT to your teams active directory (AD)
They may need to remove you from AD and re-add you
If the issue persists, a re-invite or removal from congnito pool may be required on our side which your IT team can request to our support team