Summary: The Vendors section is used to catalogue the concierge services available at your property. This includes various experiences, activities, services, landmarks, and other elements related to your property. Guests can view and book service directly or submit a request for assistance with booking.
This feature is particularly useful for guests who seek recommendations from the Concierge about places to visit or activities to enjoy while exploring a new city. The Vendors feature enables staff to maintain an organised list of vendors, ensuring seamless and extraordinary experiences for guests. Vendor requests can be efficiently created and added to the guest’s digital itinerary.
Permissions Required: To access and manage vendors in AXP, you must have the appropriate role, such as Converser or Brand Admin.
Accessing Vendors in AXP
1. Navigate to the Vendors section from the left hand side menu.
2. Browse the vendor list or use the search function to find specific vendors.
3. Select a vendor to view details, availability, and booking options.
4. Guests can either book directly from they digital itinerary or request concierge assistance for booking.
