Everything you need to get going.
Master omni-channel guest communication including SMS, email, WhatsApp, and in-app messaging.
Build and manage comprehensive guest profiles with identity verification, profile merging, and data management.
Manage reservations, check-in/check-out processes, and booking integrations with your PMS.
Create, manage, and fulfill guest service requests from room service to maintenance and housekeeping.
Managing external service providers, vendor services, statuses, tags, and policies in AXP.
Set up and manage digital room keys, mobile access, and guest passes for a contactless experience.
Configure payment processing, manage transactions, and handle billing for guest services.
Create targeted campaigns, broadcast messages, and engage guests with personalised marketing.
Configure and customise the guest-facing mobile app including check-in, digital keys, and in-app services.
Access dashboards, generate reports, and gain insights into guest communication and team performance.
Configure your AXP workspace including brand settings, locations, departments, users, and permissions.
Connect and manage third-party tools.
Solutions to common problems.
Detailed Steps for Configuring Your Brand Identity, Locations, and Communication Channels and more