Requirements
When creating a printed template guide, if this is appearing blank this could be due to the following:
The variables used in the template are incorrect and do not align with the AXP listed variables.
The variables used must all be in camel case.
Template Variables
The following is a list of AXP variables which can be used to customise a template:
Guest Title - {d.primaryProfile.title}
Guest First Name - {d.primaryProfile.firstName}
Guest Last Name - {d.primaryProfile.lastName.value}
Request Status - {d.status.value.value}
Request Name- {d.requestName.value}
Request Type- {d.requestForm.request_child_type.value}
Request Date & Time - {d.startDatetimeHumanReadable.value}
Vendor Name- {d.vendorName.value}
Vendor Address - {d.vendor.address.value}
Vendor Website - {d.vendor.website.value}
Vendor Contact Number- {d.vendor.defaultContact.phoneNumber.value}
Vendor Hero Image - {d.vendor.heroImageUrl.value}
Cancellation Policy- {d.policies[kind=cancellation].value:ifEM:drop(row)}
Disclaimer Policy- {d.policies[kind=disclaimer].value:ifEM:drop(row)}
Dress Code- {d.policies[kind=dress_code].value:ifEM:drop(row)}
Other Policy- {d.policies[kind=other].value:ifEM:drop(row)}
Hotel Name- {d.location.displayName.value}
Cost - {d.billingDetails.totalToCharge.value}
Guest Notes - {d.customerDetails.guestNotes.value:ifEM:drop(row)}
Example Restaurant Reservation Template Format
Dear {d.primaryProfile.title} {d.primaryProfile.lastName}
As per your request, we are delighted to confirm a reservation as below.
Date | {d.startDatetimeHumanReadable} |
Time | {d.startTime} |
Party of | {d.requestDetails.numberOfPeople.value} |
Restaurant | {d.vendor.name} |
Address | {d.vendor.address} |
Dress Code | {d.policies[kind=dress_code].value:ifEM:drop(row)} |
Cancellation Policy | {d.policies[kind=cancellation].value:ifEM:drop(row)} |
Notes | {d.customerDetails.guestNotes.value:ifEM:drop(row)} |