Summary: Digital keys in AXP (Alliants Experience Platform) are highly secure. They use end-to-end encryption, are tied to a specific guest device, have automatic expiration aligned with the booking dates, include complete access logging, and can be instantly revoked by staff if needed.
Permissions Required: Roles required in AXP to perform this action are Security Teams, IT Administrators, Operations Managers, Front Desk Staff.
Digital key security is a top priority in AXP. Multiple layers of protection ensure that only authorised guests can access their assigned rooms.
Security Features
Encryption
Digital keys use industry-standard encryption to protect key data in transit and at rest. Communication between the guest's device and the door lock is encrypted.
Device Binding
Each digital key is bound to a specific guest device. The key cannot be transferred to another device or copied.
Automatic Expiration
Digital keys automatically expire at the end of the guest's booking period. Extended stays automatically extend the key validity.
Instant Revocation
Staff can instantly revoke a digital key if needed for security reasons, early check-out, or room changes.