Summary: This article provides instructions on how to download, configure, and use the Alliants Staff app on Android devices. The guide ensures staff members can efficiently access the Alliants Experience Platform (AXP) on the go.
Permissions Required: To complete the steps listed below, you can have either a brand admin, location admin or converser role.
1. Downloading the App
1. Visit the Google Play Store or click the following link: Download Alliants Staff App.
2. Search for "Alliants Staff App".
3. Download and install the app on your device.
2. Logging In
Regular User
1. Launch the app.
2. Enter your username and password (same as the desktop version).
3. If you don’t have your credentials, contact your manager or support team.
Single Sign-On (SSO)
1. Open the app and click on the Settings cog icon.
2. Select the custom host URL "alliants.app" to edit.
3. Enter BRANDNAME.alliants.app and click Save.
4. Force close the app and reopen it.
5. Click "Log in with SSO Provider."
6. Enter your brand name in the Brand Name field.
7. Click the Submit button.
8. On your brand's login page, click Login.
9. Enter your Windows login credentials and click Next.
10. Once logged in, you will be redirected to the platform’s homepage.
Available Menu Options
Conversations – View and manage guest chats, filter by department or property.
Today's Page – Provides an overview of current activities, filterable by date, booking status, VIP level, and more.
Reminders – View reminders set from the desktop app. (Note: Creating reminders is only possible via the desktop app.)
Bookings – Access guest booking details, including room numbers and reservation information.
Vendors – Manage vendor information, filter by status, and customize vendor services.
Requests – Manage guest requests, view and edit details, and create new requests.