Summary: The Reminder feature in AXP helps users set and manage task reminders for guest requests. These reminders ensure that important actions, such as updating reservations, are not overlooked.
Permissions Required: Role required in AXP to create and manage reminders, are Converser, Location Admin, or Brand Admin.
Create a Reminder
1. Navigate to Requests in the left hand side menu.
2. Select the desired Request from the table view.
3. Expand the Reminders section.
4. Click the + button to add a new reminder.
5. Enter the necessary details. (Remember to tick the box enable alert to receive a notification to take action - this is optional)
Reminders can also be made when creating the request. Simply check the "Create Reminder" checkbox at the time of creating the request.
Common Questions:
Q: When setting a Reminder and the Reminder is not treated on the date it is set for, it is not being pushed back automatically to the next day. Can this be adjusted?
A: No, this behavior cannot currently be adjusted. If this is something you’d like to see supported, please submit a feature request through your Brand Admin.