Alliants Experience Platform (AXP)

Set up and manage digital room keys, mobile access, and guest passes for a contactless experience.

7. Digital Keys & Passes

How Do I Filter Digital Keys?

Understand the device, software, and property requirements for issuing and using digital room keys in AXP.

What Are the Requirements for Digital Keys?

Comprehensive troubleshooting guide for digital key problems in AXP including keys not working, device issues, and lock errors.

How Do I Troubleshoot Digital Key Issues?

Learn how digital room keys work in AXP, including the guest experience, supported devices, and security features.

How Do Digital Room Keys Work?

What Are Digital Keys in AXP?

Learn how to issue digital mobile room keys to guests through AXP, including prerequisites, the issuance process, troubleshooting, and managing key validity.

How a Mobile Room Key is Issued and Managed?

Complete guide to setting up digital keys at your property in AXP, from hardware requirements to go-live.

How Do I Set Up Digital Keys for My Property?

Digital Keys - Overview

Description: How digital room keys in Apple Wallet and Google Wallet keep guests safe, protect against unauthorised access, and compare to traditional physical keycards. Covers device binding, biometrics, key sharing,…

Digital Keys: How Safe and Secure They Are?

Digital Keys Filters

How to Filter for Digital Keys?

How to Enable & Disable Bluetooth & Apple Digital Keys for Room Types?

How to View a Digital Key on a Guest Profile?

Set up, issue, and manage digital room keys

7.1 Digital Keys

Learn how Apple Wallet digital keys work in AXP, including setup, guest experience, and troubleshooting.

How Do Apple Wallet Keys Work?

Learn how Google Wallet digital keys work in AXP, including setup, guest experience, and troubleshooting.

How Do Google Wallet Keys Work?

Travelodge London Docklands Bespoke VPN Troubleshooting

This article explains how to add, use, share, and troubleshoot a hotel room key in Apple Wallet on iPhone and Apple Watch. Covers setup, Express Mode, Power Reserve, key sharing,…

How to Use Room Keys in Apple Wallet: A Guide for Guests

This article answers common questions about using your hotel room key in Google Wallet. It covers setup, usage, security, troubleshooting, and device compatibility.

How to Use Room Keys in Google Wallet: A Guide for Guests

Description: Explains device limits for digital hotel room keys in Apple Wallet and Google Wallet — how many phones and watches a key can be active on, why limits exist,…

How Many Devices Can I Use My Digital Key On?

How to share a Booking link to Apple Wallet or Google Wallet Hotel Keys?

Apple Wallet, Google Wallet, and amenity passes

7.2 Wallet Passes

Alliants Experience Platform

Alliants.com

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