Alliants Experience Platform (AXP)

Summary: To update reservation details in AXP (Alliants Experience Platform), open the booking from the Bookings module, click the field you want to edit (make your changes, and save. Note that some fields may be read-only if they sync from your PMS.

Permissions Required: Roles required in AXP to update reservation details are Front Desk Staff, Reservations Team.

1. Navigate to Bookings.
 
2. Find the desired booking to amend.
 
3. Click on the Ellipsis (...).
 
4. Update the necessary fields.
 
5. Save Changes

💡 Note: Keeping reservation details up to date ensures accurate service delivery and billing. AXP allows you to modify various booking fields depending on your permissions and PMS integration setup.

⚠️ Note: Keeping reservation details up to date ensures accurate service delivery and billing. AXP allows you to modify various booking fields depending on your permissions and PMS integration setup. Fields that sync from the PMS (such as check-in and check-out dates, room rates) may need to be updated in the PMS to reflect in AXP.

Learn how to update booking information in AXP including dates, room type, guest count, and special requests.

How Do I Update Reservation Details?

Alliants Experience Platform

Alliants.com

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How Do I Update Reservation Details?

How to Edit a reservation