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How Do I Send Attachments in a Conversation?

This article provides step by step how to send an attachment and the file type AXP supports. There is 5MB size limitation.

Updated over 2 weeks ago

How to Send An Attachment

  1. Locate the conversation you'd like to send an attachment to, either in the "Conversations" or the "History" pages.

  2. Click the blue "+" icon next to the messaging text box

  3. Click "Attachment"

  4. Add the file to the side menu on the right of the screen

  5. Click "Send file"

Important To Note

We support many file types, please check below if your file is eligible for the Alliants Platform: csv, doc, docx, gif, jpeg, jpg, key, m4a, m4v, mov, mp3, mp4, mp4a, mpeg, mpg, numbers, pages, pdf, png, ppt, pptx, txt, vcg, xls, xlsx.

Please be aware that there is a file size limit of 5MB when sending files in a chat conversation. This is to avoid potential costs for guests if they are not connected to Wi-Fi when receiving an attachment. For larger files, we recommend using email to send them instead.

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