Skip to main content

How Do Google Wallet Keys Work?

Learn how Google Wallet digital keys work in AXP, including setup, guest experience, and troubleshooting.

Updated today

Summary: Google Wallet keys in AXP (Alliants Experience Platform) allow Android guests to use their smartphone as a room key. When a digital key is issued, the guest receives a link to add the key to Google Wallet. They can then tap their device on the door lock for access.

Permissions Required: Roles required in AXP to perform this action are Front Desk Staff, IT Administrators.

Google Wallet integration provides Android users with a convenient digital key experience. Like Apple Wallet keys, guests don't need a separate app β€” the key is stored in Google Wallet.

How It Works

Key Issuance

When you issue a digital key in AXP for an Android user, the guest receives a notification with a link to add the key to Google Wallet.

Guest Experience

The guest unlocks their phone and holds it near the door lock. NFC communication between the device and lock grants access.

Requirements

The guest needs an Android device running Android 8.0 or later with NFC capability and Google Wallet installed.

Did this answer your question?