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Four Seasons booking not updated or missing or details are wrong

This article explain why Four Seasons bookings on AXP are not up to date and where to seek support .

Since Four Seasons bookings are managed and updated by ESI, please contact the Digital Operations Team (email:

digitaloperations.helpdesk@fourseasons.com) for assistance. They can coordinate with ESI to investigate any issues.

Note: AXP is a downstream system and only reflects the booking updates received from ESI.

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