Alliants Experience Platform (AXP)

Troubleshoot message delivery issues for SMS, in-app, emails and WhatsApp channels in AXP.

Why Aren't My Messages Being Delivered?

Troubleshoot request form errors in AXP including validation problems and form configuration issues.

Why Is the Request Form Showing Errors?

Troubleshoot digital key issues including keys not appearing, not unlocking doors, and device compatibility problems.

Why Isn't the Digital Key Working?

Learn how to delete a booking from a guest profile in AXP, including what happens with PMS-synced bookings and how to prevent them from reappearing after deletion.

How to Delete a Booking in AXP

Troubleshoot booking sync failures between your PMS and AXP including missing bookings and sync delays.

Why Aren't My Bookings Syncing?

This article explains why users don't see guest profiles when creating a Request, bookings are missing or not up to date on AXP, or guest data is not syncing from…

Why Guest Profiles or Bookings Not Showing on AXP

This article explain why Four Seasons bookings on AXP are not up to date and where to seek support .

Four Seasons booking not updated or missing or details are wrong

Resolve issues with bookings, messages, payments, and more

14.4 Bookings and Reservations

Alliants Experience Platform

Alliants.com

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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