Alliants Experience Platform (AXP)

How can I Unlock my Account?

Alliants Experience Platform sings users out after inactivity for security reason. AXP Web App, Staff Mobile App and Guest Web App follow different rules.

How Long Does It Take For My Account to Auto Logout?

If you see a "You are still signed in, Sign in again?" or "Invalid CSRF token" message when SSO in AXP, this guide explains what it means and how to…

Why Am I Seeing "You Are Still Signed In" When Logging In AXP?

If you're unable to log in to AXP using Single Sign-On (SSO) and see an error message from Microsoft, this guide explains the most common cause and what to do.…

Why Can't I Log In to AXP via Single Sign-On (SSO)?

This article helps to address issue when users log in AXP via SSO but met 'Unexpected Error Occurred' message.

"Unexpected Error Occurred" on AXP Login page

This article outlines the standard process for user creation and provides troubleshooting guidance for common login or access issues. Accounts are managed through Global Active Directory (GAD) and supported by…

Four Seasons Users Creation and Login Troubleshooting

Troubleshoot login, access denied, and 2FA problems

14.0 Login & Access Issues

Alliants Experience Platform

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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