Summary: To create a booking manually in AXP (Alliants Experience Platform), navigate to the Bookings module, click New Booking, fill in the guest details, dates, room type, and rate, then click Create. Manual bookings are useful for walk-ins, phone reservations, and direct bookings.
Permissions Required: Roles required in AXP to create a booking manually are Front Desk Staff, Reservations Team.
While most bookings in AXP come from PMS synchronisation, manual booking creation is useful for walk-in guests, phone reservations, and situations where direct entry is needed.
Creating a Manual Booking
1. Navigate to Bookings on the left navigation pane.
2. Click "+ New Booking" in the Bookings module.
3. Search for an existing guest profile or create a new one. Link the guest to the booking.
4. Fill in arrival date, departure date, booking status, confirmation number, room number, check in URL and any other billing details.
5. If a specific room is available, assign it during booking creation. Room assignment can be done later.
6. Review the details and click "Create". The booking will appear in the bookings list and on the calendar.