Summary: To search for a booking in AXP (Alliants Experience Platform), go to the Bookings module and use the search bar at the top. You can search by guest name, confirmation number, email address, phone number, or room number. Use the advanced filters for date range, status, and room type searches.
Permissions Required: Roles required in AXP to search for a booking are Front Desk Staff, Reservations Team, Conversers.
Finding the right booking quickly is essential for efficient front desk operations. AXP provides multiple search methods to help you locate any reservation.
Search Methods
Quick Search
The search bar at the top of the Bookings module performs a quick search across guest name, confirmation number, email, and phone number. Simply type your search term and results appear immediately.
Advanced Filters
For more specific searches, use the filter panel to combine criteria such as check-in/check-out date range, booking status (confirmed, checked-in, checked-out, cancelled), room type or room number, and booking source.