Steps to Create an Internal NoteGo to a ConversationClick on the blue "+" icon next to the messaging text boxClick on "Add internal note"Enter the note you want to addClick "Add note" Related ArticlesHow Do I Send Attachments in a Conversation?How Do I Use the Conversation Inbox?How Do I Add a Department to a Conversation?How Do I Send Attachments in a Conversation?How Do I Use the Conversation Inbox?
