Permission: Standard users can add departments to conversations. However, only location admins or conversers within a department can remove it.
Adding and Removing Departments in Conversations
Go to a Conversation
Click on the blue "+" icon next to the messaging text box
Click "Add Department"
Select the Departments you wish to add
Click "Add Department"
⚠️ If you remove the only existing department in a conversation, the conversation will be closed.