Skip to main content

How Do I Report or Delete Messages?

Updated today

How to Report a Message

To report a message within a conversation, follow these steps:

  1. Locate the message you wish to report and click the three small dots next to it.

  2. Choose the "report message" option. A new window will appear, prompting you to provide the following information: Reason for reporting: Select one of the available options: obscene content, offensive or rude language, sensitive data exposure, spam or other. Upon reporting a message, it becomes temporarily invisible to you and other users. Your moderators will be notified to take appropriate action.

Important to Note!

Brand or location administrators will receive email notifications about reported messages within the Alliants Experience Platform.

Delete a Message!

Once a message has been reported, you can permanently delete it from the platform by visiting the reported messages screen and selecting the delete option. Please note this will only remove it from AXP, not your guests device.

Guided Tour

Click the button to view a guided tour of the article on AXP:

Did this answer your question?