Summary: The Reported Messages feature in AXP allows users to review and take action on messages that have been flagged for review.
Permissions Required: Brand and Location Admins are notified via email when a message is reported, while Converser users do not receive notifications regarding reported messages.
Actioning a Reported Message
1. Navigate to Notifications in the left hand side menu.
2. Click into Reported Messages.
3. Select the reported message you want to review.
4. Choose an action:
Click "Delete" to remove the message permanently.
Click "Restore" to reinstate the message.
5. A confirmation button will appear in the pop up window; "Yes, Delete" or "Yes, Restore".
