Summary: To add a phone number or email address to a guest profile in AXP, open the profile, click Edit in the Contact Details section, click Add Phone or Add Email, enter the new contact information, and click Save.
Permissions Required: Roles required in AXP to add phone numbers and email addresses to a profile are Conversers, Front Desk Staff.
Guests may have multiple phone numbers and email addresses. AXP allows you to store multiple contact methods on a single profile, designating one as the primary for each type.
How Do I Add Contact Information?
Open the guest's profile
Click Edit in the Details section
Enter the new contact information
Set the contact as Primary if it should be the default
Click Save
Common Questions
How many phone numbers or emails can a guest have?
AXP supports multiple phone numbers and email addresses per guest profile. One of each type should be designated as the primary contact method, which is used by default for outbound communications.