Alliants Experience Platform (AXP)

Build and manage comprehensive guest profiles with identity verification, profile merging, and data management.

3. Guest Profiles

Learn how to view a guest's complete conversation history from within their profile in AXP.

How Do I View a Guest's Conversation History from Their Profile?

Learn what guest profiles are in the Alliants Experience Platform, how to view and edit profile information, and how profiles connect to conversations, bookings, and requests.

What Is a Guest Profile in AXP?

How Do I Search for a Guest Profile?

How Do I View a Guest Profile?

3.1 Searching & Viewing Profiles

Learn how guest identity verification works in AXP, including mobile ID scanning, manual verification, and how ID status connects to check-in and digital keys.

How Do I Verify a Guest's Identity in AXP?

Learn how to record and manage guest preferences in AXP — room preferences, dietary requirements, special occasions, and more.

How Do I Record Guest Preferences?

Learn how to add, edit, and manage multiple phone numbers and email addresses on a guest profile in AXP.

How Do I Add Phone Numbers and Email Addresses to a Profile?

How Do I Create a New Guest Profile?

How Do I Edit a Guest Profile?

Create new profiles and update guest details

3.2 Creating & Editing Profiles

Understand how AXP supports GDPR compliance including data subject rights, consent management, data deletion, and privacy features.

How Does AXP Handle GDPR Compliance?

Learn how to view guest communication consent and marketing opt-in/opt-out preferences in AXP for GDPR and data protection compliance.

How Do I View Guest Consent Preferences?

GDPR compliance, consent, and data export

3.3 Privacy & Data Management

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