Permissions Required: Location Admin or Brand Admin
How to Delete a Conversation
Navigate to the conversation you want to delete.
Click on the three dots in the top-right corner of the conversation window.
Choose the option "Delete conversation".
A confirmation message will appear, indicating the action has been completed successfully.
⚠️ Warning: This deletion is not reversible and is permanent.
Alternatively, you can delete a conversation from a guest's profile:
Go to the guest's full profile and click on "Operations". You will see a Conversations tab.
Locate the conversation you want to delete and click the three side dots.
Choose the option to delete the conversation.
⚠️ Important: This action is permanent and cannot be undone.