Alliants Experience Platform (AXP)

Learn how to update location information in AXP including address, contact details, and operating hours.

How Do I Update Location Details?

What Are Locations in AXP?

How Do I Manage Room Types?

How Do I Update a Location Theme?

How Do I Create a New Location?

Learn how to write context box instructions for Allin at brand and location level to shape how it responds to guests, including tone of voice, prioritisation rules, and escalation triggers.

How to Write Effective Allin Context Box Instructions

This article explains how to upload PDF documents and add website URLs to enhance Allin's knowledge base at brand and location level, so it can answer guest FAQs accurately.

How to Add Documents and URLs to Allin's Knowledge Base

This article explains how to enable and configure Allin's Auto Response Mode so it can automatically reply to guest messages without staff involvement, including how holding messages and escalation work.

How to Use Allin Auto Response Mode

This article explains why the Room Types section may not be visible in AXP Settings, including role permissions and PMS integration requirements. Relevant for users asking about missing room types,…

How Room Types Work on AXP and Why I Can't See Some Room Types in AXP?

Description: How to remove or unselect a WhatsApp Check-in Message Template from the Guest App configuration in AXP. Covers how to clear the template selection so no message is sent…

How to Unselect a Check-In Message Template

Set up and manage locations, rooms, and property details

12.3 Locations & Rooms

Alliants.com

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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