Let's begin by examining the chat interface's footer:

The chat footer encompasses the following features:

To add a department to the conversation, click the "+" button, click "Add Department" and select the department(s) you wish to add from the side menu.

To remove a department from the conversation, simply click on the blue "x" beside the department's name.

To close a conversation, make sure there is no text in the messaging bar and click on the yellow button labeled "Close ->" at the end of the messaging bar.

Click the button to view a guided tour of the article on AXP: