Summary: To quickly identify pending messages, you can activate notification alerts in your browser. There are two types of notifications available:
Browser Tab Notification – Displays a blue icon in the browser tab when a guest message arrives.
Desktop Notification – Shows a pop-up window on your desktop for new unread messages.
Permissions Required: Role required in AXP to enable notifications are Converser, Location Admin, or Brand Admin.
Enabling Notifications in Browser
1. While on the AXP tab, locate and click the Control –○ / ○– icon next to the URL alliants.app.
2. A settings window will open, allowing you to customise notification and sound preferences.
3. Toggle the notification or audio `settings as required.
Enabling Sound for Notifications
To enable sound for notifications, go to your browser settings.
If you are using Google Chrome, navigate to:
chrome://settings/content/notifications
Find the sound option and toggle it using the slider icon (–○ / ○–) to enable sound alerts.