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Booking Codes

Learn about booking codes, how to create, delete and upload booking codes csv

Summary: Learn about booking codes, how to create, delete and upload booking codes csv

Permissions Required: Role required in AXP - Location Admin or Brand Admin.

If you don't see the option, please speak with your location or brand admin for further assistance.

What are booking codes?

Booking Codes serve as a method to categorise different types of bookings. Users have the ability to view, create, and update all room rate codes for their accessible location(s) while managing which rates are visible to guests and permitting check-in.

Adding a Name and Description to Booking Codes provides properties with control over the information displayed to guests during check-in (e.g. cancellation policy descriptions or included amenities). This feature also allows properties to specify which codes permit check-in and/or should be kept confidential. A change log is included for auditing purposes.

How to create a new Booking Code

1. Click the "+ Booking Code" button

2. Fill in the required information to create a new Booking Code.

📓 Note: Remember to save the changes to successfully to complete the process.

Change log on Booking Codes Section

Users can view multiple changes made to a booking code in the change log, which is located within the sidebar.

1. Click on a specific booking code

2. On the right navigation pane, scroll down to "Change Log"

Deletion & source of Booking Codes

Booking Codes created on AXP can be partially edited and deleted from the Booking Codes table. This feature is useful for correcting manually entered codes with errors. However, some fields are non-editable.

Booking Codes generated by the PMS cannot be deleted, and this option is unavailable.

1. Click on a specific booking code.

2. Click on the ellipsis (...)

3. Select "Delete Booking Code".

4. On the prompt, select "Yes Delete".

The Booking Codes now display the Source to identify how each Booking Code was created.

Upload Booking Codes using a CSV

Booking Codes can be added or modified using a CSV file that corresponds to the Booking Codes table fields and validation.

1. Click on "+ Booking code".

2. Click "Upload CSV" will open a native browser window to upload the selected CSV file. The template can be provided by our onboarding and support team.

📓 Note: Please note that each Booking Code for a single location must be unique.

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