Alliants Experience Platform (AXP)

This article provides step by step how to send an attachment and the file type AXP supports. There is 5MB size limitation.

How Do I Send Attachments in a Conversation?

Learn how to reply to guest messages in AXP, use attachments, quick replies, and message templates for efficient responses.

How Do I Reply to Guest Messages?

A reference guide to all dynamic variables available in AXP message templates, including guest name, booking details, and location information.

What Variables Can I Use in Message Templates?

This article explains how AXP automatically translates guest messages and how to manage a guest's primary language. Covers language detection, translating replies, and updating the language setting in the guest…

How Does Translation Work in Conversations?

This article explains how to edit Allin's suggested responses before sending, regenerate a new suggestion, ask Allin for a response after staff have already replied, and rate the quality of…

How to Edit, Regenerate, and Rate Allin (AI Assistant) Suggestions

Understand what information Allin has access to when generating responses, including guest profiles, bookings, requests, location details, weather data, and its known limitations.

What Data Does Allin Use to Generate Responses?

Users on the Alliants Experience Platform can unsend messages. Administrators can configure the time window during which a sent message can be recalled by the user.

How to Unsend / Recall a Message?

How to Send a Reactive Template?

How to Send Proactive / WhatsApp Templates?

How to send messages across different channels

2.2 Sending Messages

Alliants Experience Platform

Alliants.com

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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